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Browse Help Topics
- Order Status
- Order History
- Cancel Order
- Cancelling an order
- Knowing if my cancellation was successfully completed? Will I be notified?
- Understanding when an order cannot be cancelled
- Understanding why an order can be cancelled
- Is there a cancellation policy?
- Checking pending charges on my cancelled order
- I found a better price with a competitor, should I cancel my order, or will ArmaBear price match?
- Removing items from my order
- Restoring an order
- Inventory Availability
- Backorder
- Understanding the ETA of my backordered item(s)
- Are backorders accepted?
- How to check if the item is in-stock or backordered?
- Do you have any suggestions for replacement options for an item that is not currently in-stock?
- Is it possible to contact your supplier to check on my backordered item?
- What if a product I ordered becomes discontinued?
- Canceling a backordered item
- Billing Issues
- Payments
- Order Returns and Exchanges
- Shipping
- Free shipping explained
- U.S. shipping rates
- How do I change the shipping method after I place my order?
- ArmaBear's international shipping options
- Is there Saturday or early morning delivery on ArmaBear?
- Can I choose which carrier is used to ship my order?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversize items
What is the ETA of my backordered item(s)?
What is the ETA of my backordered item(s)?
You will receive an estimate based on when the manufacturer can get the item to our warehouse. This is the best estimate and subject to change. We are available to answer questions about the status of your backordered item.
Why does my backorder date keep changing?
We do our best, in conjunction with our suppliers, to meet or exceed every estimate we provide. Unfortunately, sometimes we aren't able to ship your item in the timeframe we hoped. If this happens, we'll email you to let you know and provide a new ETA if it is available. If you'd like to keep waiting, no action is required - we'll continue working hard to source your item and ship it out to you. If you decide you'd no longer like to wait, you can cancel your order for that item.