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- Order Status
- Order History
- Cancel Order
- Cancelling an order
- Knowing if my cancellation was successfully completed? Will I be notified?
- Understanding when an order cannot be cancelled
- Understanding why an order can be cancelled
- Is there a cancellation policy?
- Checking pending charges on my cancelled order
- I found a better price with a competitor, should I cancel my order, or will ArmaBear price match?
- Removing items from my order
- Restoring an order
- Inventory Availability
- Backorder
- Understanding the ETA of my backordered item(s)
- Are backorders accepted?
- How to check if the item is in-stock or backordered?
- Do you have any suggestions for replacement options for an item that is not currently in-stock?
- Is it possible to contact your supplier to check on my backordered item?
- What if a product I ordered becomes discontinued?
- Canceling a backordered item
- Billing Issues
- Payments
- Order Returns and Exchanges
- Shipping
- Free shipping explained
- U.S. shipping rates
- How do I change the shipping method after I place my order?
- ArmaBear's international shipping options
- Is there Saturday or early morning delivery on ArmaBear?
- Can I choose which carrier is used to ship my order?
- Finding information on backorders or preorders
- Can a package be rescheduled or re-routed?
- Shipping details on oversize items
What are the details of ArmaBear free pre-paid return shipping label
What are the details of ArmaBear free pre-paid return shipping label?
- ArmaBear offers FREE return shipping for most items on domestic orders. This label is provided to you after completing an RMA Request form.
What if I don't own a printer?
- If you do not have a printer, contact us and we can print out the RMA paperwork and send by mail. The lifespan of the RMA can be extended under this circumstance.
I made a mistake filling out the RMA form, and I cannot go back to step 2. Why?
- Once the RMA form has been started, no changed can be made to it online. Please contact us and we can make changes for how you would like the return to be handled.